Privacy Policy

1. Information We Collect

We collect the following types of information:

a) Information you provide directly:

• Name, phone number, and email address when you submit an enquiry
• WhatsApp number when you contact us via WhatsApp
• Property preferences and budget information shared during consultation
• Any other information you voluntarily provide to us

b) Information collected automatically:

• IP address and browser type when you visit naseerassociates.com
• Pages visited and time spent on our website (via Google Analytics)
• Device type and operating system
• Referring website or search query that led you to our site

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your property enquiries and provide consultation
• To arrange site visits and property tours
• To send you relevant property listings matching your requirements
• To improve our website and services based on usage patterns
• To comply with legal obligations under Pakistani law
• To detect and prevent fraud or misuse of our services

3. Information Sharing

Naseer Associates does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With property owners/sellers — only to the extent necessary to facilitate a property transaction you have expressed interest in
• With government authorities — when required by law, court order, or regulatory requirement (e.g., FGEHA, CDA, FBR)
• With service providers — trusted third parties who assist in operating our website (e.g., Google Analytics, hosting provider) under strict confidentiality agreements

We will never share your information with advertisers or marketing companies without your explicit consent.

4. Google Analytics & Cookies

Our website uses Google Analytics to understand how visitors use naseerassociates.com. Google Analytics collects anonymized data about page views, session duration, and user behavior. This data helps us improve our website experience.

We also use cookies — small text files stored on your device — to improve website functionality. Cookies used on our site include:

• Session cookies — temporary cookies that expire when you close your browser
• Analytics cookies — Google Analytics cookies to track usage patterns (anonymized)
• Preference cookies — to remember your currency or language preference

You can disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some features on our website.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmitted between your browser and our server.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Enquiry records are typically retained for 2 years. Transaction-related records may be retained for up to 7 years in accordance with Pakistani financial regulations. You may request deletion of your data at any time by contacting us at info@naseerassociates.com.

7. Your Rights

You have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information (subject to legal requirements)
• Opt-out — opt out of marketing communications at any time
• Complaint — lodge a complaint with relevant Pakistani data protection authorities

8. Third Party Links

Our website may contain links to third-party websites such as WhatsApp, Facebook, and Google Maps. Naseer Associates is not responsible for the privacy practices of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are intended for adults (18 years and above) who are capable of entering into legally binding contracts under Pakistani law. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on naseerassociates.com with a revised "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us About Privacy

For any privacy-related questions, requests, or complaints, contact us: